Contact
The fastest way to reach us is by email:
Email: moonstreamtech@gmail.com
We aim to respond within 2–3 business days. When reporting a bug, please include:
- Your device model (e.g. Samsung Galaxy S22)
- Your Android version (e.g. Android 14)
- The app version (Settings → About)
- A short description of what happened and what you expected
- Screenshots or a screen recording, if possible
Frequently asked questions
What is Mozai?
Mozai is a calm pixel-art coloring game built around discovery. You pick a color from the palette, then tap or drag on the picture to find where that color belongs. Correct cells fill in; wrong taps are simply ignored. There are no numbers and no pressure — the picture always comes out right.
Do I need internet to play?
The gameplay itself works offline. An internet connection is only needed for ads and for optional rewarded hints. No sign-in is required.
How do hints work?
If you get stuck on a particular color, you can tap the hint button to watch an optional rewarded video ad. After the ad, Mozai highlights where the currently selected color goes on the picture. Hints are entirely optional — you can finish every picture without them.
Why are there ads?
Ads keep Mozai free. The bottom banner is non-intrusive and never overlays the picture you are coloring. Rewarded video ads are entirely optional — they only appear when you choose to watch one in exchange for a hint.
How do rooms work?
Pictures are grouped into numbered rooms. As you finish the pictures inside a room, the next room unlocks. Within a room you can play the pictures in any order.
How do I delete my data?
Uninstalling the app or clearing its data via Android Settings → Apps → Mozai → Storage removes everything stored locally on your device. Mozai does not store any data about you on our servers — there is nothing for us to delete on our side.
I clicked an ad by accident — am I charged?
No. Tapping an ad doesn't charge you. It simply opens the advertiser's content (typically the Play Store or a website). You can close it and return to the game.
Will Mozai have in-app purchases?
Not currently. If we ever add in-app purchases, we'll be transparent about it in the release notes and update the in-app data safety disclosure beforehand.
Will my progress be saved if I close the app?
Yes. Your progress on every picture is automatically saved. When you reopen the app, you resume right where you left off.
How do I request a refund?
Mozai is free to install. If you ever make a Play Store purchase and need a refund, please follow Google's refund process.
I have a feature suggestion. Where do I send it?
Email moonstreamtech@gmail.com with the subject line "Feature Request". We read every message.